Can i get a refund or exchange my tickets. We refund the face value plus the service charge for each ticket you ll see a credit onto your card after we ve emailed you about the cancellation with a timescale.
As a ticket distribution company we have neither participation nor responsibility in this decision.
How to get a refund on my ticketmaster tickets. But you have to wait for the show to be rescheduled meaning many fans their tickets and. If you still don t see the credit on your statement please double check which card you used we ll always refund the original card you booked with. Will i get a refund or credit for add ons or upsells that i bought with my tickets.
Please allow up to 15 days after the refund has been processed to appear. If this is the case we ll send you an e mail with details on how to request a refund. The definitive decision for a refund however lies with the organization of the event you bought tickets for.
How do i get a refund for my booking if my event is cancelled. Therefore we can t guarantee the refund of your tickets. If your payment card has expired or been deactivated please click here for more information.
If an event is cancelled altogether we ll usually just refund your tickets automatically. Vip club lawn chair parking fastlane etc if you choose to keep your tickets to a rescheduled event with a new date your upgrade or add on will be honored. We can only issue a refund if an event is cancelled or postponed and the organisor has decided to offer refunds.
We can however make sure your request will be handled by the correct institution. I m getting a refund but i don t have the same credit or debit card. Once your show gets a new date ticketmaster says it will give you a 30 day window to request a refund.
If the tickets were transferred to you the refund will go to the fan who originally bought the tickets from ticketmaster.